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Do the multi-month plans bill monthly or upfront, and are they refundable?

Written by Polly Concierge

No, the 3- and 6-month plans are not refundable after the first month due to fulfillment in larger supplies, you can start month-to-month if you prefer maximum flexibility.

The discounted rate applies only when the full six-month commitment is completed. Ending the plan early voids the multi-month discount, and the account reverts to the standard monthly pricing for the shipments already received.

Note: 3- and 6-month plans are billed upfront at checkout to secure the discounted rate. Any potential refunds or adjustments on multi-month plans are subject to review and approval.

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