Join Piper

How do I start?

How long is the initial commitment?

What are the cancellation and refund policies for orders on Join Polly?

Why was my payment processed but my prescription shipment is delayed, and what should I do?

What is the timeline for getting a prescription review, processing, and delivery at Join Polly?

Can I access Polly through an app?

Where do I manage my care and messages? 

How prior GLP-1 use is reviewed when transferring to Polly

How providers review treatment gaps and make dosing decisions

Why does my vial of medication look underfilled or smaller than expected?

What should I do if my refrigerated medication shipment is delayed or arrives warm?

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